Frequently Asked Questions
Q: How long does it take to get a response?
A: We typically respond to emails within 24-48 hours during business days.
Q: What information should I include when reporting a bug?
A: Please include the Reddit URL you were trying to download, your browser type and version, and a description of what happened vs. what you expected.
Q: Do you provide phone support?
A: Currently, we only provide support via email. This allows us to better track and resolve issues.
Q: Can you help with Reddit API issues?
A: Yes, if you're experiencing issues related to Reddit content access, we can help troubleshoot and provide guidance.